He was about to put the balloons inside when a burst of sharp, loud cracks rattled the air. His first thought was that the balloons had popped, in quick succession, but the sound had an echo, a boom that reverberated through the parking lot. When it happened again, Jack felt a bone-deep chill. His marrow congealed. He knew guns. You don’t live on a farm in rural Africa without learning how to protect yourself from wild animals. But Jack had never used a machine gun, and the shots ringing out from the mall sounded very much like one.
They say that a person’s true strength comes through in times of calamity. It’s a strange and unfair measure of a man. Because disasters and catastrophes are absurd, freakish monsters lurking in the periphery of your vision. And when one of those formless, shapeless shadows shows itself and stands before you, naked and grotesque, it completely incapacitates you. Your senses witness something so unexpected, so bizarre, that you stop to question the reality of it. Like a blue whale falling out of the sky. Your brain doesn’t know what to do with it. And so Jack stood paralyzed, holding his coffee in one hand and the balloons in the other, in Parking Lot B of Kilimani Mall on a clear Saturday afternoon in July, as shots rang out from inside, where he’d just dropped off his daughter.
It was only when the screaming started, when a stampede of panicked shoppers tumbled through the doors, that Jack blinked. He didn’t feel the burn of coffee on his feet as his mug split open. He didn’t see six yellow balloons drifting off into a blue whale of a sky. He just felt the desperation of a father who needed to get to his daughter. Instantly.
If someone had flown over the mall in that moment, they would have witnessed a strange sight: a mass of people scrambling, pushing, fighting to get out of the building, and a lone, solitary man scrambling, pushing, fighting to get inside.
It was more conviction than strength that got Jack through the crowd. Inside was pure chaos. Gunfire rattled through the mall. Discarded shoes, shopping bags, and spilled drinks were everywhere. The balloon cart stood, abandoned and unaffected, smiley faces and Disney princesses gaping at the havoc. Jack did not stop to look left or right. He didn’t care to differentiate friend from foe. He rushed past the café, past the half-eaten almond croissants and crushed cookies, past the cries for help, with a single-minded purpose. He had to get downstairs to the recital hall.
Sit in the front row so I can find you, okay?
I know the drill, Lily. Have I ever failed you?
He was almost at the escalator when a toddler, going the opposite way, came to a halt in front of him. The boy was lost and had cried himself into a state of exhaustion. Jack could barely make out his soft whimpers over the pounding of his own heart. For a moment they stood there, the little boy with his face painted like Batman, colors smudged from tears, and the man who, for a split second, was torn between getting him to safety and getting to his own daughter.
Then Jack stepped aside. He was sure he would always remember the toddler’s face, the look of expectancy in his big, round eyes, the pacifier pinned to his shirt. As he stuffed his shame into a dark recess of his soul, someone started shouting.
“Isa! Isa!”
From the way the boy turned at the woman’s voice, she was obviously the person he’d been looking for.
Jack heaved a sigh of relief and rounded the escalator.
“Mister! Stop. Please. Get my son out of here.”
She was lying on the floor, about ten feet from Jack, beside a stroller that had toppled over, holding on to her ankle. She was hurt. And pregnant.
“Please get him out of here,” she begged.
People were still fleeing the mall, terrified blurs of motion, but of all the people, of all the people, she was asking Jack. Perhaps because Jack was the only person who had heard her. Perhaps because he had stopped long enough to acknowledge a crying toddler in the middle of the chaos. She had no concern for her own safety, no request for herself. And in that, they were united. They both just wanted to get their kids out.
Jack felt the escalator belt sliding under his hands as he stood at the top of the stairs.
Go down.
No. Help them.
“I’m sorry,” he said. Every second he wasted was a second that kept him from Lily.
He should have averted his eyes then, but he caught the moment the boy embraced his mother, the slackening of his little body, the relief at having found her, the belief that everything would be all right—in complete contrast to the utter desolation and helplessness in her eyes.
Fuck.
So Jack did the hardest, bravest, most selfless thing in his life. He turned back. He grabbed the boy with one hand, supported the mother with his other, and got them out the door. In his adrenaline-fueled state, it didn’t take more than a minute. But it was a minute too long.
As he turned to get back inside, an explosion rocked the mall, blowing him clear off the stairs. A panel of glass landed on him, trapping him underneath. Chunks of steel and concrete rained down on the parking lot, shattering windshields and headlights. The high-pitched wailing of police cars and ambulances mingled with the incessant blaring of car alarms. But those who were hurt remained eerily silent, some of them forever.
Jack stirred and fought the darkness threatening to pull him under. He had something to do. Somewhere to be. He focused on the acrid smoke that filled his lungs—sharp, bitter, and as black as the realization that hit him when he opened his eyes.
Lily. Oh God. I failed you.
As the world fell to its knees around him, walls torn, roof blown off, blood and bone everywhere—Jack felt himself rip into two. Before-Jack, who loved black coffee, blue skies, and driving into town with all the windows down, and After-Jack, whose daughter’s sweet smile and cotton-candy ponytail swam before him in the heated, five-alarm blaze of the afternoon.